Guide to Weaving in Wellbeing: Guests are seeking out properties & experiences that are thoughtful about their overall wellbeing - not just wellness. What's the difference? In this guide you will learn how to cater to visitors' emotional needs and their current desires as they heal from the turmoil of the pandemic.
Destinations Decoded: Travelers are looking to be immersed into the local culture in a variety of valuable experiences. This guide explores creative ways to go about that, and looks at three hospitality properties around the world that are doing an amazing job of bringing the local sense of place to life.
Experience Design Example: What does it take to create a meaningful and purposeful experience for today’s guest? What does 'experience design' entail and how do we go about making an experience more valuable? Take a look behind the scenes at an example concept.